Design & Marketing Int'l is totally committed to provide all enthusiast modelers with the best service as possible. Your satisfaction, your online buying experience and secured order payment are our main goals. They also represent our ultimate responsibilities toward the suppliers we are proud to represent.

Please read very carefully:

1. Payment methods
2. Shipping & Handling Policies
3. Return Policies
4. Order Cancellation

1. PAYMENT METHODS

You can pay your order using the following methods:

ONLINE

• 2Checkout: 2CO is an authorized retailer for Design & Marketing Int'l.

Visa, Master Card, Discover, American Express, JCB, Dinners and debit cards with the Visa & Master card logo.

• PayPal

Credit card payment or PayPal account

OTHER: Check* - Money Order & Cashiers Check

PHONE ORDER: We do not take order over the phone

MAIL ORDER is accepted only with following payment methods: Check* - Money Order & Cashier's Check.

Make checks payable to: Design & Marketing Int'l

*All checks must be drawn on a US Bank in US funds

Payment by checks is subject to a 5 - 7 days clearance time.

2. SHIPPING & HANDLING

Our website is directly linked to the US Postal Service server and real-time quotes are provided based on the weight of the products indicated on our website.

For US, Continental US & APO-FPO:

• We offer: First Class - Priority Mail & Parcel post with Delivery Confirmation receipt.
• Shipping is free for order over $100.00
• All orders are shipped within 24 to 48 hours.
• Texas Resident Sales Tax is applicable (8.25%)

We ship Worldwide ( Exception: please consult this list of countries where we cannot ship)

• All orders are shipped via US Postal Service AIRMAIL Letter or Parcel Post
• Please allow 48 to 72 hours for orders to be processed

3. RETURN POLICIES: Only for US & Continental US

Return will not be accepted after 30 days by date of shipping.

To process a return You must first request and receive a Return Authorization Notification (R.A.N) from us.

This R.A.N must be attached with a copy of your invoice when mailing us back the item returned.

Return will be accepted within 30 days of receipt only under following 3 reasons:

• Defective products shipped with part missing or damaged
• Wrong item shipped
• Because of an error on our part

At customer request we will ship a new item free of shipping or will issue a Refund.

REFUNDS will be processed for total value of goods and shipping cost.

Refunds will be handled as follow:

• For Credit card payment: your credit card will be credited
• For PayPal payment: your credit card or account will be credited
• For Check payment: we will issue a refund check upon request

INTERNATIONAL ORDERS: Please read carrefully

• ALL SALES ARE FINAL, no return, no exchange, no refund will be accepted.
• Once order have been shipped we can't be held responsible if order has been lost, damaged, or not delivered by the foreign Post office.
• For order above $100.00 in order to track your order shipping we highly recommend that customers select the EMS (Express Mail International) shipping method.

4. ORDER CANCELLATION

• Design & Marketing int'l will charge a cancellation & handling fee of $5.00 for any order fully paid and then cancelled

• For order paid by credit card through our authorized retailer 2Checkout.com, if order is cancelled after 24 hours of order date and transaction has been processed and approved there will be a charge of 5.5% of the total transaction to be credited to customer credit card.

For Mail order our address is:

Design & Marketing Int'l.
3419 Benfield Dr.
Houston, Texas 77082-3606
United States

If you have any questions, please do not hesitate contacting us by e-mail using the Contact-us e-mail form

or

Tel: (281) - 741-7461

Fax: (281) - 491-0381

Important Note: All prices are subject to change without notice due to fluctuations in foreign currency exchange rates and other market factors

Thank you for visiting our site

Design & Marketing Int'l®